FAQ's

1. Are the Jutaji RESOLVE Everyday Sneakers unisex?

Yes, the Jutaji RESOLVE Everyday Sneakers are designed as unisex footwear, suitable for both men and women.

2. What are the materials used in the Jutaji RESOLVE Everyday Sneakers?

The upper material of our RESOLVE Everyday Sneakers is made from organic cotton, providing a comfortable and eco-friendly option. The insole is crafted from cork, known for its supportive and sustainable properties.

3. How do I choose the right size for my sneakers?

To select the correct size for your Jutaji RESOLVE Everyday Sneakers, please refer to our size chart, which can be found on the product page. If you have any doubts or need further assistance, feel free to reach out to our customer support team.

4. What closure type do the Jutaji RESOLVE Everyday Sneakers have?

The RESOLVE sneakers feature a classic lace-up closure, allowing you to adjust the fit to your preference.

5. Are the sneakers available in multiple colors?

Yes, the Jutaji RESOLVE Everyday Sneakers are available in three stylish colors: White, Blue, and Olive. Choose the color that best suits your style!

6. What is the estimated delivery time for my order?

The estimated delivery time for standard shipping is 5-10 business days from the date of shipment. Please refer to our Shipping Policy for more details.

7. Do you offer international shipping?
No, We currently don't offer International Shipping 

8. What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. All payments are processed securely through trusted payment gateways.

9. What is your return and refund policy?

If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy. Please refer to our Return and Refund Policy for detailed instructions on how to initiate a return.

10. Are the materials used in the sneakers sustainable and eco-friendly?

Yes, at Jutaji.com, we are committed to sustainability. Our RESOLVE Everyday Sneakers are made from organic cotton and feature cork insoles, both of which are renewable and eco-friendly materials.

11. How can I track my order?

Once your order is shipped, we will provide you with a tracking number via email or SMS (if provided). You can use this tracking number to check the status of your delivery from our website from Track your order option.

12. Can I exchange my sneakers for a different size or color?

Yes, we offer exchanges for a different size or color, subject to availability. Please refer to our Exchange Policy for more details on how to proceed with an exchange.

13. How can I contact customer support?

You can reach our customer support team by contact@jutaji.com. We are available 24x7 to assist you with any inquiries or issues.