Shipping Policy

1. Processing Time:

Orders placed on Jutaji.com are typically processed within 1 to 3 business days after the order is confirmed. Processing includes verification of payment, packing, and handing over the package to the shipping carrier.

2. Shipping Methods:

We offer standard shipping for all orders. The shipping carrier will be determined based on the destination and the most efficient method available at the time of shipping.

3. Shipping Destinations:

Currently, we offer shipping within India. If your location is not listed, please contact our customer support team, and we will do our best to accommodate your request.

4. Estimated Delivery Time:

The estimated delivery time for standard shipping is 5-7 business days from the date of shipment. Please note that this is an estimated delivery time, and actual delivery may vary depending on factors such as customs clearance, local postal service efficiency, and unforeseen circumstances.

5. Shipping Fees:

Shipping fees are calculated based on the weight, size, and destination of the package. The shipping cost will be displayed during the checkout process before you confirm your order. We occasionally offer promotions with free shipping, so keep an eye out for any ongoing offers.

6. Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email or SMS (if provided) to track the progress of your package. You can use this tracking number to check the status of your delivery.

7. Customs and Duties:

Please be aware that international orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and will not be covered by Jutaji.com. We recommend contacting your local customs office for more information on any applicable duties or taxes.

8. Order Delays:

While we strive to deliver your order within the estimated delivery time, certain circumstances may cause delays beyond our control. These may include natural disasters, holidays, customs inspections, or carrier delays. In such cases, we will do our best to keep you informed about the status of your order.

9. Order Issues:

If you experience any issues with your order, such as non-delivery, damaged items, or incorrect products, please contact our customer support team within [specify the number of days, e.g., 15 days] of receiving your order for assistance.